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Privacy Policy

At Covn, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website, who otherwise contact or interact with us including via telephone or e-mail or engage with our services. The information we collect and the purposes for which we use and disclose or share it will depend on how you use the service and how you interact with us. By using our website and services, you consent to the practices described in this policy.

Information we collect:

  1. Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, and payment details.
  2. Measurements and Customization Details: To provide custom made clothing, we collect your body measurements and specific customization details related to your order.
  3. Website Usage Information: We may gather information about your interactions with our website, including your IP address, browser type, and browsing patterns.

Use of Information:

  1. Personalization: We use the collected information to customize and deliver the products you order, ensuring they meet your specifications.
  2. Customer service: your information helps us to more effectively respond to your customer service requests and support needs.
  3. Order Processing: We use your personal information to process and fulfill your orders, manage payments, and provide customer support. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  4. Website Improvement: We may analyze usage data to improve our website, products, and services, including enhancing the user experience and optimizing our offerings.
  5. Communication: We may use your contact information to communicate with you about your orders, updates, promotions, and other relevant information about our brand. We will also occasionally send you a newsletter with new products and special deals. 

Disclosure of Information:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.
  2. Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to valid governmental requests.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be retained in our records unless expressly authorized by you.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Privacy:

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take appropriate steps to delete such information. Parents or legal guardians are encouraged to monitor their children's online activities and provide guidance regarding internet usage.

Updates to the Privacy Policy:

We may update this Copyright Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website on this page.

If you have any questions or concerns about our Copyright Privacy Policy or the use of your personal information, please contact us at

Effective Date: 20.06.2023

© 2023 COVN LLC. All rights reserved

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